Kings Park Care Home

What families say

Music and activities appear to play a part in daily life here. One family member described how staff organised music sessions that got their relative up and dancing, bringing genuine moments of joy.

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement60
• Food quality60
• Healthcare68
• Management & leadership72
• Resident happiness68

What inspectors found

Inspected 2022-05-21

• Is this home safe?

  Good
  The home received a Good rating for safety at its April 2022 inspection, having previously been rated Requires Improvement. This confirms that inspectors found the home had addressed earlier safety concerns. The published summary does not provide specific detail on staffing ratios, medicines management, or falls recording, so it is not possible to give a granular account of how safety is managed. The home cares for 44 residents, including people living with dementia, which means night-time staffing levels are a particularly important consideration.
  Verified by inspector

• Is the care effective?

  Good
  The home received a Good rating for effectiveness at its April 2022 inspection. This domain covers whether staff know what they are doing, including care planning, dementia training, healthcare access, and food quality. The published summary does not include specific detail on any of these areas, so it is not possible to confirm from the report alone whether care plans are regularly reviewed with families, what dementia training staff have completed, or how GP access is arranged.
  Verified by inspector

• Is this home caring?

  Good
  The home received a Good rating for caring at its April 2022 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published summary does not include any direct observations of staff interactions or testimony from residents or relatives, so it is not possible to describe specific moments of care. The Good rating confirms inspectors were satisfied, but the detail that would allow a family to picture day-to-day life is not recorded in the published findings.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The home received a Good rating for responsiveness at its April 2022 inspection. This domain covers whether residents have a life here, including activities, individual engagement, and end-of-life planning. The published summary does not include specific information about the activities programme, one-to-one engagement for residents who cannot join groups, or how individual preferences are recorded and acted upon. The home specialises in dementia care, which makes individual, tailored activity particularly important.
  Verified by inspector

• Is the home well-led?

  Good
  The home received a Good rating for leadership at its April 2022 inspection, having previously been rated Requires Improvement. The registered manager is named as Mrs Anna Marie Phillips, with Ms Anna Gretchen Selby as the nominated individual. The improvement across all five domains from the previous inspection is the strongest signal available that leadership has been effective in driving change. The published summary does not include specific observations about management visibility, staff culture, or how the home handles complaints and feedback.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The home cares for adults both under and over 65, with particular experience in dementia care. This means they work with people at different life stages who need nursing support. For those living with dementia, the home aims to create engaging moments through activities like music sessions. Understanding how each resident responds to different activities helps staff support individual wellbeing. All areas worth probing directly during a visit.